Server Runnings, can't connect, no port issues not sure where to go

jeudi 10 septembre 2015

Folks,

I wanted to try out TS, downloaded it, created the ini, made sure upd 2008, 2011-2110, 9987 and tcp 30033,41144 10011 are all open, started the server and it everything seemed fine:

Code:

2015-09-10 10:57:03.349375|INFO    |ServerLibPriv |  | TeamSpeak 3 Server 3.0.11.4 (2015-08-18 13:30:34)
2015-09-10 10:57:03.349485|INFO    |ServerLibPriv |  | SystemInformation: Linux 2.6.32-504.16.2.el6.x86_64 #1 SMP Wed Apr 22 06:48:29 UTC 2015 x86_64 Binary: 64bit
2015-09-10 10:57:03.350127|INFO    |DatabaseQuery |  | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2015-09-10 10:57:03.350164|INFO    |DatabaseQuery |  | dbPlugin version: 3.6.21
2015-09-10 10:57:03.350448|INFO    |DatabaseQuery |  | checking database integrity (may take a while)
2015-09-10 10:57:03.366304|WARNING |Accounting    |  | Unable to find valid license key, falling back to limited functionality
2015-09-10 10:57:03.885151|INFO    |              |  | Puzzle precompute time: 507
2015-09-10 10:57:03.885442|INFO    |FileManager  |  | listening on 0.0.0.0:30033
2015-09-10 10:57:03.918715|INFO    |CIDRManager  |  | updated query_ip_whitelist ips: 127.0.0.1,
2015-09-10 10:57:03.919679|INFO    |Query        |  | listening on 0.0.0.0:10011

The ini is just the default:

Code:

machine_id=
default_voice_port=9987
voice_ip=0.0.0.0
licensepath=
filetransfer_port=30033
filetransfer_ip=0.0.0.0
query_port=10011
query_ip=0.0.0.0
query_ip_whitelist=query_ip_whitelist.txt
query_ip_blacklist=query_ip_blacklist.txt
dbplugin=ts3db_sqlite3
dbpluginparameter=
dbsqlpath=sql/
dbsqlcreatepath=create_sqlite/
dbconnections=10
logpath=logs
logquerycommands=0
dbclientkeepdays=30
logappend=0
query_skipbruteforcecheck=0

I can also telnet into the server query from the outside over port 10011 with no problems.

What I can't do is connect via the client, all it says is:

Code:

9/10/2015 01:22:52        ClientUI        Info        Initiating connection: xx.xxx.xxx:9987 xxx.xxx.xxx.xxx
9/10/2015 01:22:52        ClientUI        Info        Connect status: Connecting       
9/10/2015 01:22:57        ClientUI        Info        Connect status: Disconnected

TS Is running:

Code:

netstat -nap | grep 9987
udp 0 0 0.0.0.0:9987 0.0.0.0:* 19722/./ts3server_l

ps
xxxxx  13425  0.0  0.0 103248  844 pts/1    S+  10:19  0:00 grep ts3
xxxxx  31138  0.7  0.2 1483356 18668 pts/1  Sl  06:57  1:27 ts3server_linux_amd64

I know there are a ton of port 9987 issues out there and I have been reading them for hours looking for a clue but the bulk of them is a firewall issue and I don't think that is the case, its a dedicated box at the isp, opening ports we do ourselves and never had a issue, but we can't seem to connect to the server from either the local machine or external - telnet xxx.xxx.xxx.xxx 9987 (external), telnet localhost 9987 and telnet 127.0.0.1 (from the prompt on the machine) fail, on the localhost its a "connection refused"

UDP is session-less so its difficult to confirm connectivity to UDP services, but we can use 'nc' to connect using UDP and it works but there is no response:

Code:

nc -v -u xxx.xxx.xxx.xxx 9987
Ncat: Version 6.45 ( http://nmap.org/ncat )
Ncat: Connected to xxx.xxx.xxx.xxx:9987.

If we run tcpdump on the server we can confirm connectivity when we try to send data using nc:

Code:

root@myserver [1242 09:45:20 ~]# tcpdump -i eth1 -v -n udp port 9987
tcpdump: listening on eth1, link-type EN10MB (Ethernet), capture size 65535 bytes
09:45:35.673993 IP (tos 0x0, ttl 59, id 60376, offset 0, flags [DF], proto UDP (17), length 33)
xxx.xxx.xxx.xxx.44023 > xxx.xxx.xxx.xxx.dsm-scm-target: UDP, length 5

So it looks like upd 9987 is open, ts is set to that port and is running but no connection external via telnet or client and no connection via telnet via localhost and there is nothing new in the log.

I'm not sure what else I should be looking for or looking at, any ideas?

TIA!
Server Runnings, can't connect, no port issues not sure where to go

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