Not possible Server backup does not work

Hi guys,

I run a Teamspeak 3 server for my community and my dedicated server wend down (for some unknown reason) and now I tried to being back up my temaspeak 3 server by clicking "ts3server_win32" now when it was back up everything had gone server groups, channels and files.

Is there anyway to bring all that back??

Thanks.

Not possible Server backup does not work