Random packet loss IN or out with low ping and fiber

I have been experiencing some little packet loss, like 0.50% in random times. the packet loss is sometimes IN, sometimes OUT.
i heard about some microphone problems, and i tried to fix them by installing the last drivers available, since i did this, it looks like the packet loss got from the OUT to the IN as far as i noticed. My ping is 32+/- 0.6 max.

can someone help me

Random packet loss IN or out with low ping and fiber