A friend of mine has used my teamspeak for over a year, and suddenly his connection is dropping in and out and can't hold a connection. He's tried disabling firewalls, reinstalling teamspeak clearing cache, increasing security levels, I've raised codec delays on the server channels, I've lowered security for the teamspeak, I've allowed members to log in an infinite amount of times so it doesn't stop him from reconnecting if he disconnects too soon, but the problem still persists. His internet is stable and it is only happening on our server. We've tried multiple other servers and they all work fine. Does anyone have any idea what could be causing this problem?
Here is the client log:
1/24/2016 00:35:23 Info TeamSpeak 3 Client 3.0.18.2 (2015-10-22 11:14:48)
1/24/2016 00:35:23 Info SystemInformation: Windows 8 (9200) x64 (AMD or Intel) Binary: 32bit
1/24/2016 00:35:23 Info Using hardware aes
1/24/2016 00:35:23 Direct Sound Debug setting timer resolution to 1ms
1/24/2016 00:35:23 Info *** Time [SPAWN_EVENTCONVERTER]: 157
1/24/2016 00:35:23 Info Loading plugin: clientquery_plugin
1/24/2016 00:35:23 Info Loading plugin: lua_plugin
1/24/2016 00:35:23 Info Loading plugin: teamspeak_control_plugin
1/24/2016 00:35:23 Info Loading plugin: test_plugin
1/24/2016 00:35:23 Info Loading plugin: ts3g15
1/24/2016 00:35:23 Query Info listening on 127.0.0.1:25639
1/24/2016 00:35:24 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
1/24/2016 00:35:24 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
1/24/2016 00:35:24 Info *** Time [SERVERVIEW]: 124
1/24/2016 00:35:24 Info *** Time [SERVERVIEWMANAGER]: 220
1/24/2016 00:35:24 Input Info Default monitoring enabled
1/24/2016 00:35:24 Info *** Time [MAINWINDOW]: 749
1/24/2016 00:35:24 Info *** Time [INIT]: 752
1/24/2016 00:35:24 ClientUI Info Qt version: 5.5.0
1/24/2016 00:35:24 ClientUI Info Using configuration location: C:\Users\Isaac Hampson\AppData\Roaming\TS3Client\settings.db
1/24/2016 00:35:24 ClientUI Info Last update check was: Fri Jan 22 01:17:38 2016
1/24/2016 00:35:24 ClientUI Info Checking for update
1/24/2016 00:35:24 Update Info Checking for updates...
1/24/2016 00:35:25 Newsticker Info Newsticker next check: Sat Jan 23 05:29:12 2016
1/24/2016 00:35:26 Update Info Check license version: 1
1/24/2016 00:35:26 Update Info Check client version: 3.0.18.2 1445512488
1/24/2016 00:35:26 Update Info Update check, my version: 1445512488, latest version: 1445512488
1/24/2016 00:35:26 Info Statistics report: Not yet, next report on Tue Feb 16 16:48:51 2016
1/24/2016 00:35:26 Newsticker Info Newsticker received for language en, expires on Sat Jan 23 20:05:26 2016, next check in 1800 seconds
1/24/2016 00:35:32 ClientUI Info Connect to server: nextlevelplayz.teamspeak3.com
1/24/2016 00:35:32 ClientUI Info Trying to resolve nextlevelplayz.teamspeak3.com
1/24/2016 00:35:32 TSDNS Info SRV DNS resolve successful, "_ts3._udp.nextlevelplayz.teamspeak3.com"=>"ts88.t eamspeak3.com:3362" = 216.127.64.15:3362
1/24/2016 00:35:32 TSDNS Info DNS resolve successful, "nextlevelplayz.teamspeak3.com"=216.127.64.15
1/24/2016 00:35:32 ClientUI Info Lookup finished: 216.127.64.15 3362 nextlevelplayz.teamspeak3.com 0 0
1/24/2016 00:35:32 ClientUI Info Resolve successful: 216.127.64.15:3362
1/24/2016 00:35:32 ClientUI Info Blacklist check ok
1/24/2016 00:35:32 ClientUI Info Initiating connection: 216.127.64.15:3362 nextlevelplayz.teamspeak3.com
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-enter
1/24/2016 00:35:32 Windows Audio Session Debug WAS Buffer size: 1056
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-leave
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-enter
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-leave
1/24/2016 00:35:32 TSDNS Info TSDNS found at "teamspeak3.com" and queried successfully. Result: 216.127.64.15:3362
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-enter
1/24/2016 00:35:32 TSDNS Info SRV TSDNS found at "_tsdns._tcp.teamspeak3.com"=>"tsdns.light-speed.com:80" and queried successfully. Result: 216.127.64.15:3362
1/24/2016 00:35:32 Windows Audio Session Debug WAS Buffer size: 984
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-leave
1/24/2016 00:35:32 PreProSpeex Info Speex version: speex-1.2beta3
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-enter
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-leave
1/24/2016 00:35:32 ClientUI Info Connect status: Connecting
1/24/2016 00:35:32 TSDNS Info TSDNS found at "nextlevelplayz.teamspeak3.com" and queried successfully. Result: 216.127.64.15:3362
1/24/2016 00:35:32 PktHandler Devel Puzzle solve time: 8
1/24/2016 00:35:36 ClientUI Info Connect status: Connected
1/24/2016 00:35:36 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/IVuQwNoE7tMRj5zo9ApBDH02E2nRAr8ZOjKjPAlT7a6_gOVY33 f+kuM0yegvC_GL3mL326trK1puSFcdNzEEaw==
1/24/2016 00:35:36 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/1aFVd4iYPgQFvM_khH5IFleT82_5YomOBjAYxcaJUsfFc7o7ew gHfiZcoBYbGD+rDYai73CpAzkbyeNLFEKplQ==
1/24/2016 00:35:36 ClientUI Info Connect status: Establishing connection
1/24/2016 00:35:36 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/IVuQwNoE7tMRj5zo9ApBDH02E2nRAr8ZOjKjPAlT7a6_gOVY33 f+kuM0yegvC_GL3mL326trK1puSFcdNzEEaw==
1/24/2016 00:35:36 Info No image, refusing to display
1/24/2016 00:35:37 ClientUI Info Connect status: Connection established
1/24/2016 00:35:37 PermManager Info Loading permissions from cache
1/24/2016 00:35:37 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/1aFVd4iYPgQFvM_khH5IFleT82_5YomOBjAYxcaJUsfFc7o7ew gHfiZcoBYbGD+rDYai73CpAzkbyeNLFEKplQ==
1/24/2016 00:35:37 Info No image, refusing to display
Teamspeak Disconnects at random intervals for random times.
Here is the client log:
1/24/2016 00:35:23 Info TeamSpeak 3 Client 3.0.18.2 (2015-10-22 11:14:48)
1/24/2016 00:35:23 Info SystemInformation: Windows 8 (9200) x64 (AMD or Intel) Binary: 32bit
1/24/2016 00:35:23 Info Using hardware aes
1/24/2016 00:35:23 Direct Sound Debug setting timer resolution to 1ms
1/24/2016 00:35:23 Info *** Time [SPAWN_EVENTCONVERTER]: 157
1/24/2016 00:35:23 Info Loading plugin: clientquery_plugin
1/24/2016 00:35:23 Info Loading plugin: lua_plugin
1/24/2016 00:35:23 Info Loading plugin: teamspeak_control_plugin
1/24/2016 00:35:23 Info Loading plugin: test_plugin
1/24/2016 00:35:23 Info Loading plugin: ts3g15
1/24/2016 00:35:23 Query Info listening on 127.0.0.1:25639
1/24/2016 00:35:24 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
1/24/2016 00:35:24 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
1/24/2016 00:35:24 Info *** Time [SERVERVIEW]: 124
1/24/2016 00:35:24 Info *** Time [SERVERVIEWMANAGER]: 220
1/24/2016 00:35:24 Input Info Default monitoring enabled
1/24/2016 00:35:24 Info *** Time [MAINWINDOW]: 749
1/24/2016 00:35:24 Info *** Time [INIT]: 752
1/24/2016 00:35:24 ClientUI Info Qt version: 5.5.0
1/24/2016 00:35:24 ClientUI Info Using configuration location: C:\Users\Isaac Hampson\AppData\Roaming\TS3Client\settings.db
1/24/2016 00:35:24 ClientUI Info Last update check was: Fri Jan 22 01:17:38 2016
1/24/2016 00:35:24 ClientUI Info Checking for update
1/24/2016 00:35:24 Update Info Checking for updates...
1/24/2016 00:35:25 Newsticker Info Newsticker next check: Sat Jan 23 05:29:12 2016
1/24/2016 00:35:26 Update Info Check license version: 1
1/24/2016 00:35:26 Update Info Check client version: 3.0.18.2 1445512488
1/24/2016 00:35:26 Update Info Update check, my version: 1445512488, latest version: 1445512488
1/24/2016 00:35:26 Info Statistics report: Not yet, next report on Tue Feb 16 16:48:51 2016
1/24/2016 00:35:26 Newsticker Info Newsticker received for language en, expires on Sat Jan 23 20:05:26 2016, next check in 1800 seconds
1/24/2016 00:35:32 ClientUI Info Connect to server: nextlevelplayz.teamspeak3.com
1/24/2016 00:35:32 ClientUI Info Trying to resolve nextlevelplayz.teamspeak3.com
1/24/2016 00:35:32 TSDNS Info SRV DNS resolve successful, "_ts3._udp.nextlevelplayz.teamspeak3.com"=>"ts88.t eamspeak3.com:3362" = 216.127.64.15:3362
1/24/2016 00:35:32 TSDNS Info DNS resolve successful, "nextlevelplayz.teamspeak3.com"=216.127.64.15
1/24/2016 00:35:32 ClientUI Info Lookup finished: 216.127.64.15 3362 nextlevelplayz.teamspeak3.com 0 0
1/24/2016 00:35:32 ClientUI Info Resolve successful: 216.127.64.15:3362
1/24/2016 00:35:32 ClientUI Info Blacklist check ok
1/24/2016 00:35:32 ClientUI Info Initiating connection: 216.127.64.15:3362 nextlevelplayz.teamspeak3.com
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-enter
1/24/2016 00:35:32 Windows Audio Session Debug WAS Buffer size: 1056
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-leave
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-enter
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-leave
1/24/2016 00:35:32 TSDNS Info TSDNS found at "teamspeak3.com" and queried successfully. Result: 216.127.64.15:3362
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
1/24/2016 00:35:32 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-enter
1/24/2016 00:35:32 TSDNS Info SRV TSDNS found at "_tsdns._tcp.teamspeak3.com"=>"tsdns.light-speed.com:80" and queried successfully. Result: 216.127.64.15:3362
1/24/2016 00:35:32 Windows Audio Session Debug WAS Buffer size: 984
1/24/2016 00:35:32 Windows Audio Session Debug WAS::openDevice-leave
1/24/2016 00:35:32 PreProSpeex Info Speex version: speex-1.2beta3
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-enter
1/24/2016 00:35:32 Windows Audio Session Debug WAS::startDevice-leave
1/24/2016 00:35:32 ClientUI Info Connect status: Connecting
1/24/2016 00:35:32 TSDNS Info TSDNS found at "nextlevelplayz.teamspeak3.com" and queried successfully. Result: 216.127.64.15:3362
1/24/2016 00:35:32 PktHandler Devel Puzzle solve time: 8
1/24/2016 00:35:36 ClientUI Info Connect status: Connected
1/24/2016 00:35:36 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/IVuQwNoE7tMRj5zo9ApBDH02E2nRAr8ZOjKjPAlT7a6_gOVY33 f+kuM0yegvC_GL3mL326trK1puSFcdNzEEaw==
1/24/2016 00:35:36 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/1aFVd4iYPgQFvM_khH5IFleT82_5YomOBjAYxcaJUsfFc7o7ew gHfiZcoBYbGD+rDYai73CpAzkbyeNLFEKplQ==
1/24/2016 00:35:36 ClientUI Info Connect status: Establishing connection
1/24/2016 00:35:36 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/IVuQwNoE7tMRj5zo9ApBDH02E2nRAr8ZOjKjPAlT7a6_gOVY33 f+kuM0yegvC_GL3mL326trK1puSFcdNzEEaw==
1/24/2016 00:35:36 Info No image, refusing to display
1/24/2016 00:35:37 ClientUI Info Connect status: Connection established
1/24/2016 00:35:37 PermManager Info Loading permissions from cache
1/24/2016 00:35:37 Info Failed to read image C:/Users/Isaac Hampson/AppData/Roaming/TS3Client/cache/remote/1aFVd4iYPgQFvM_khH5IFleT82_5YomOBjAYxcaJUsfFc7o7ew gHfiZcoBYbGD+rDYai73CpAzkbyeNLFEKplQ==
1/24/2016 00:35:37 Info No image, refusing to display
1 commentaires:
My friend is having the exact same problem as you... the big thing is i just compared my entire client log to yours and it matches almost 100%, and the only reason i say almost is because its out of order in a few places. The no image, refusing to display doesn't seem to be an error causing the issue as i also have that and have no issues. We've been working on it for a few days now and have yet to find anything even close to a soultion. Our attempts include multiple re-installs of both the 32 bit and 64 bit clients, installing ts3 in a different place other than users, changing his icons/permissions in the server, and he has also tried multiple changes to his firewall that include ddos and flood settings. The only thing i can say is that he is running windows 10 and has 1 windows update that has failed to install. Not sure how that could be the issue, but if you have also had an update fail, maybe it could be a lead?
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